Do you need Help?
We're sorry you're thinking of closing your 10to8 account.
If you're having difficulty with 10to8 and need some help, please take a look through our troubleshooting guides. If these don't provide a solution, reach out to our support team who will be more than happy to help you.
Closing Your 10to8 Account
At present, if you'd like to close your 10to8 account, you'll need to contact our support team to let them know. Please contact them from the email address associated with your account, so that they're able to locate it.
Once you've been verified as the account owner, our support team can close the account for you. Please note that this is a soft deletion, meaning that your account data remains in our system and your account can be easily and quickly re-activated at a later date, upon request.
If you'd like to completely and permanently remove your account and all associated data from 10to8, make this clear when contacting our support team. They'll pass this request to our engineers who will action this for you within 30 days.