As well as sending automated messages to customers, Sign In Scheduling can automatically send booking notifications and reminder messages to staff members, helping them keep on top of their schedules.
Sign In Scheduling can send both email and SMS messages to staff members, as well as desktop notifications.
This guide outlines Sign In Scheduling's staff messaging options and explains how to set them up.
To get started, head to 'Manage' > 'Messaging' > 'For Staff'. Here you'll find all staff messaging settings.
Booking notifications alert staff members of new, canceled and changed appointments. To enable/disable booking notifications, click on the switch to toggle them on/off. The switch will be turquoise when on and grey when off.
- You can choose whether to send staff members booking notifications for appointments they've booked into the calendar themselves. You can toggle this on/off with the switch pictured below, under the 'Settings' section.
- It's not possible to edit the contents of staff messaging.
Under 'Settings', you can set your preference for attendance confirmation.
If you'd like staff members to confirm appointment attendance, click the switch to enable this.
You can set up appointment reminders for staff members under 'Staff reminders'. These reminders notify staff of their appointments and prompt them not to forget!
To add a new reminder, click the 'Add' button. You can then use the drop-downs to select the type of reminder message and how long before the appointment you'd like it to be sent.
Reminder messages can be sent via email, SMS and desktop notifications. Staff members will need to make sure that their computer allows desktop notifications in order for these to work.
To delete a reminder, click on the red trash can icon.
Need more help?
We hope this guide has been helpful! If you have any questions, reach out to our support team who will be happy to assist.