Since we update our Terms & Conditions and Privacy Policy to help you, and us, to be compliant with GDPR, we've summarized the key points here.
SECTIONS:
Data we process on your behalf
Our service
10to8 is a tool to help businesses manage customer bookings. 10to8 stores and processes personal data on behalf of businesses that use 10to8's services. For more information on the data we store and how we process information, click here to head to our Terms & Conditions page.
Your responsibility
It is the responsibility of your business to manage your customers' consent for their data to be stored and processed within 10to8. But don’t worry -- we’re here to help. Click here for more information on using 10to8 to help you manage customer consent.
Our terms
By using 10to8, you agree to our terms and conditions.
A Data Processing Agreement is available for your 10to8 account on request. To get started with this, head to 'Setup' > 'GDPR & HIPAA'.
Data we store
In order to provide services on behalf of your business, we store the following personal data:
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Personal data entered by Your Business to provide Our service;
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Personal data inputted by Individual Users in order to create a 10to8 account or place bookings with Your Business;
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Specific personal information, for example: name, date of birth and gender;
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Personal contact information, for example: address, telephone number and email address;
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Information relating to the Individual User’s booking and use of Your Business’s facilities, for example: membership or patient number.
Data we process on your behalf
10to8 processes Individual User Data for the following purposes and in the following manner:
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For booking appointments so that the Individual User can access facilities and services;
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To set up and send reminders for bookings via email, social media platforms and SMS messaging;
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To send messages related to specific bookings via email, social media platforms and SMS messaging;
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To send general messages at the request of Your Business to Your Users;
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To improve the provision of Our services;
and will not otherwise process or use Individuals’ Data.